All orders are sent via Australia Post and are sent with an "Authority to Leave". Please allow 1-3 business days for order processing before shipment.

Once your order is shipped, you’ll receive a tracking link via email.

Standard Shipping

Express Shipping

*Delivery timeframes are estimates only. They do not account for unforeseen delays or customs handling times. Delivery to regional areas outside of the express post network may take additional time.

Please note that we cannot cancel or update your order once your order has been processed or dispatched. If you need to update any order details, please contact us immediately at [email protected] and we'll do our best to help before the order is processed.

Lack of Color is not responsible for any import duties, taxes, custom fees, or additional charges related to importing products into your country.

We ship to International destinations via standard and express services with Australia Post, with delivery times varying depending on your location.

Shipping to the below countries is an approximate time & cost for delivery only. Calculated accurately at checkout.

STANDARD SHIPPING

EXPRESS SHIPPING

*Delivery times are estimates only and do not consider any unforeseeable delays.

**Don’t see your country listed? Click here to view the Australia Post website to find your country and your approx. delivery times and costs.

International orders over $150 qualify for free standard shipping (excluding rest of world).**

*Some exclusions apply.

Once your order is shipped you will receive an email confirmation which will include your tracking number. USA parcels are sent via the Australia Post international service. 

You can track your parcel here 

The Australia Post service crosses over to your national postal system as soon as it enters the destination country. In the USA our logistics partner is USPS. Click here to track your package via USPS. 

To make it easier for you, you can download the USPS app here to get more frequent updates and notifications on when your parcel will arrive. 

Alternatively, if you have created an account with us, you will be able to view the status of your order online when you log into your account. 

Please allow up to 12 hours for your tracking number to be active. 

During promotions, peak periods or public holidays, please allow between 2-5 additional business days for processing and handling. This is in addition to the shipping timeframe quoted at checkout.

We may experience unexpected delays on international parcels in selected areas.  

Please note, all shipping times provided are estimates only and do not consider unforeseeable delays due to disruptions to the postal service. These delays are outside of our control, particularly as the current situation continues to change and evolve daily. 

For more information, please visit the Australia Post information page here. 

Please email us if you have any further questions [email protected]. 

Unfortunately, due to parcel size restrictions, the following styles remain unavailable to ship to Germany and will be removed from the cart automatically.

The Ventura 

The Spencer Wide Boater 

The Spencer Wide Fedora 

Palma Wide Fedora 

Palma Wide Boater 

Western Wide Palma 

Scalloped Dolce Hat 

For further information, please contact our customer support team at [email protected] as we are here to assist you.